HomeAway is working with a third party leader in online security to provide its two-factor authentication solution. If you don't have third-party cookies enabled, you may be requested to enter a verification code at each visit.

Some browsers have third-party cookies disabled by default. It means that to reduce the number of time you need to enter a new two-factor authentication verification code, you may need to edit your browser’s settings.

This article provides instruction on how to enable third-party cookies on the main browsers and devices.
 

iPhone/iPad
iPhone and iPad default cookies settings are set to Allow from Websites I Visit, which prevents third-party cookies from being saved on your system. To enable third-party cookies:

  1. On your iPhone or iPad, go to Settings.
  2. Select Safari.
  3. Under Privacy & Security, select Block Cookies.
  4. You will be redirected to a list of options. Select Always Allow.
  5. You may need to restart Safari for the new settings to take effect.
 

Safari on Mac
Safari default cookies setting does not allow third-party cookies to be saved on your system. To enable third-party cookies:

  1. From the Safari menu, click Preferences.
  2. Select the Privacy tab from the top of the dialog box
  3. Change the settings for Block cookies and other website data: to Never and save the changes
  4. You may need to restart Safari for the new settings to take effect
 

Google Chrome
Google Chrome allows 3rd party cookies by default. If you changed the default settings, you will need to revert to enabling all cookies by following the below steps:

  1. Click the Chrome menu icon in the upper-right corner of the browser User-added image.
  2. Click Settings.
  3. Click Show advance settings...
  4. Under the Privacy section, click Content settings...
  5. Under Cookies, check Allow local data to be set (recommended).
 

Firefox (Mozilla)
By default, Firefox privacy settings are set to Remember history, which allows 3rd party cookies. If you changed the default settings to either Never remember history or Use custom settings for history, you will need to revert to enabling all cookies by following the below steps:

  1. Click Tools.
  2. Click Options.
  3. Click on the Privacy icon.
  4. In the History section, select either Remember history or Use custom settings for history.
  5. If selecting Use custom settings for history, check Accept cookies from sites and select Always in the drop-down menu.
  6. Click OK – you may need to restart Firefox for the changes to take effect.
 

Internet Explorer
Internet Explorer allows 3rd party cookies by default. If you changed the default settings, you will need to revert to enabling all cookies by following the below steps:

  1. Click the Explorer settings icon in the upper-right corner of the browser User-added image.
  2. Click Internet Options.
  3. Click on the Privacy tab.
  4. Slide the bar down to Medium in the Settings section
  5. Click OK – you may need to restart Explorer for the changes to take effect.
 

Frequently Asked Questions

I do not want to enable all cookies on my browser. What should I do?

  • If you do not enable 3rd party cookies on your browser, you may be requested to enter a verification code each time you log into your HomeAway account.
  • You can also enable the cookies, go through the two-factor authentication on HomeAway for your account, and then set back your preferences to their previous level. If you delete your cookies, you may be requested to enter a verification code and may need to temporarily change your settings again to always/allow third-party cookies.
  • Remember, the verification of your device is valid for up to 12 months. We will ask you to confirm it’s you by entering a new verification code after that time.
I changed my settings but I am still requested to provide a confirmation code. Why?
Once you updated your settings to allow third party cookies, you may need to restart your browser for the changes to take effect. You should then be challenged once more, and your device will then be recognized for up to 12 months. We also recommend you do not use private or incognito browsing modes to navigate on HomeAway as these are specifically designed to prevent cookies from being saved on your system.