What should I do if I don't receive a response to my inquiry or booking request?
If you have not yet received a response, there are a few troubleshooting steps you may take while your request is pending:
- Verify that you received an inquiry confirmation email from us. This will confirm that your inquiry was delivered to the owner or manager.
- Verify that you do not have any responses from the property owner or manager in your email’s junk or spam folder.
- Adjust your email filter settings to allow for incoming messages from “@messages.homeaway.com”.