What is Stay Neighborly™?
Local regulations vary across communities, and because property rules can change from home to home, it is important for property owners and managers to fully understand the regulations that could affect a home. HomeAway provides education to help property owners and managers receive a full understanding of local regulations. We also provide guidance to communicate and comply with appropriate government agencies.
While nearly all visitors who choose traditional short-term rentals are families or groups who typically do not violate regulations, there are rare occasions when local ordinances are not widely known or understood. To alleviate potential violations, we are asking property owners and managers to add language regarding local regulations to their rental agreements, and provide similar language in the home.
To provide regulators greater ability to inform and educate property owners and managers of any verified pattern of violation of nuisance regulations, HomeAway will:
- Provide an educational resource center on regulation, tax compliance and owner best practices.
- Make very apparent HomeAway’s no-tolerance policy towards owners and travelers who abuse the right to rent properties as short-term rentals.
- Enforce Terms and Conditions to reflect the ability to remove listings in violation of local nuisance rules
- Provide a communication portal between municipalities and HomeAway to verify and enforce action against problem properties.
We all want to be good neighbors, we all want to Stay Neighborly™ .