This law was enacted by the European Union (EU) and adopted by the European Economic Area (EEA) to ensure greater transparency and accountability for online services.

Vrbo must collect, verify and display specific business information from professional hosts—those offering accommodation as part of their trade, business, or profession.

Providing complete and valid business information means your professional supply can be shown to travelers in the EEA, increasing your visibility and potential bookings. If you’re a private host, you do not have to provide this information.

Providing your business information

  1. Log in to your owner dashboard.
  2. Click Local laws on the side menu.
  3. Click Update regulatory information.
  4. Complete the requested information and submit.
  5. Repeat for all properties.

What information will be displayed

For accommodations offered by professional hosts, the following information may be displayed to EEA travelers:

  • Legal business name
  • An address
  • A phone number
  • An email address
  • A statement of compliance with applicable laws
  • A business registration number and registry, where issued.
    • Note: This is a publicly available identifier issued by the government when a business is created. Please ensure the number is public and is not sensitive or private.