You can add access instructions to a reservation to let your guests know how to find and enter your rental property. This could include information such as entry codes, locations of keys, front desk check-in procedures, or directions to a building unit.

Steps

  1. Select Inbox.
  2. Select Filters.
  3. Select Booked under Reservation.
    • You can also enter the guest's name or reservation ID (Res ID)into the search bar.
  4. Select a reservation 
  5. Scroll to Access Instructions.
  6. Select Add access instructions.
  7. Select Access type and add or update the instructions.
  8. Select Save.

You can also add access instructions into your property’s Welcome Guide by going to Property, Welcome Guide, and then scrolling down to Access.