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About transferring a listing to a new owner
No listing can be transferred to another party. In the event of a property sale or change in property management, we provide guidance on options for creating a new listing.
Any existing content you provided, such as photos or a description, won’t be transferred over to any new listing created following a property changing ownership. The new owners may request that other content, such as reviews, are transferred to the new listing.
If you're selling your property, and if you can't host existing or new reservations, hide your listing as soon as possible. If you're aware of a future sell date, but not ready to hide your listing right away, block the calendar for dates you can't accept guests. These steps help prevent cancellations and negative guest impacts.
Note: Always accommodate reservations when possible and only cancel the reservation if it's affected by your listing sale. If you can't honor a reservation as the result of your listing sale, hide your listing and cancel any scheduled payment requests for canceled reservations. A full refund is required on any impacted reservations.
If the new owner wishes to continue advertising the property, they can create a new account and new listing. We recommend that you work with the new owner to gracefully transition future reservations and inform travelers of the change of ownership.
For help in setting up a new listing, select Contact Us for assistance from our support team.
Any existing content you provided, such as photos or a description, won’t be transferred over to any new listing created following a property changing ownership. The new owners may request that other content, such as reviews, are transferred to the new listing.
If you're selling your property, and if you can't host existing or new reservations, hide your listing as soon as possible. If you're aware of a future sell date, but not ready to hide your listing right away, block the calendar for dates you can't accept guests. These steps help prevent cancellations and negative guest impacts.
Note: Always accommodate reservations when possible and only cancel the reservation if it's affected by your listing sale. If you can't honor a reservation as the result of your listing sale, hide your listing and cancel any scheduled payment requests for canceled reservations. A full refund is required on any impacted reservations.
If the new owner wishes to continue advertising the property, they can create a new account and new listing. We recommend that you work with the new owner to gracefully transition future reservations and inform travelers of the change of ownership.
For help in setting up a new listing, select Contact Us for assistance from our support team.