You can send an additional payment for any extra charges like late checkout, parking permits, and other incidentals. You can add up to five additional payment requests per booking. Payment requests expire if the guest doesn’t pay after three days.  

Send a payment request for an extra charge 

  1. Log in to your account. 

  1. Select the listing if you have more than one rental property 

  1. Select Inbox

  1. Select the guest's name. You can use the All Messages drop-down menu to filter your conversations.  

  1. Select Add extra charge from Payment schedule. 

  1. Select Fee name from the drop-down menu. Enter the full amount, due date, and a brief message. 

  1. Select Review.  

  1. Select Send additional charge