You can edit reservations in the Booked, Pre-approved, or Post-stay status. You can't edit Cancelled or Timed out bookings and inquiries.
- Log in to your account.
- Select the property if you have more than one listing.
- Select Inbox.
- Select Filters to filter your conversations.
- You can also enter the guest's name or reservation ID (Res ID) into the search bar.
- Select the guest's name.
- Select Edit booking.
- Edit or add the information needed.
- Select Save.
When you change a reservation, your cancellation policy dates are updated to match the stay dates.