Integrated Property Managers - About reservation statuses

Important: This article is for Integrated Property Managers (IPMs).

Reservation updates feed from your Property Management Software to Vrbo via the Booking Update Service (BUS) API. 

Update schedule

Your changes won’t reflect on Vrbo immediately as the BUS system only updates every 24 hours. Allow 24 hours for the status to change before contacting support.

Reservation statuses that feed through the BUS

• Confirmed
• Unconfirmed 
• Reserved
• Cancellation status
• Dates

Status update issues

If after 24 hours the status hasn’t updated, confirm that your Property Management Software has successfully updated, then select Contact Us and notify the IPM Support team.