We encourage you to conduct a safety check when you arrive at a property. You should also familiarize yourself with any House Rules before your stay.

Here are some safety tips you can follow:

Safety equipment
  • Check the location of any smoke and carbon monoxide alarms
  • Check the location of any fire extinguishers
  • Note any emergency exit routes

Emergency information
  • Note the local emergency phone numbers before traveling
  • Many properties provide first aid kits, emergency numbers, and the nearest hospital’s location. Contact the host if this information isn’t available

Contact Information
  • We recommend all communication be made through our site (however, for your convenience you’ll receive the host’s contact details after booking)
  • Provide loved ones with your itinerary before traveling

Security & Privacy
  • Ask the host about alarm systems, security cameras, or other monitoring equipment at the property
  • Ensure you know the location of these items and how to operate them

House Rules
  • Follow the property’s House Rules, such as the allowance of pets, smoking, events, or the approved number of guests
  • Contact the host with any questions or concerns you have about the property
  • If your host is unable to assist you, select Contact Us for 24 hours a day, 7 days a week assistance


Note: In the event of an emergency, contact the local emergency services immediately