We're all about experiences. Whether you're opening your home to an adventurer or are a traveler seeking a place to put your feet up, we want to hear about it. That's why we offer a two-way review system; both guests and hosts can rate their experience. Property reviews from past guests help to know what to expect and help identify properties that suit their needs. A host can leave a review of their experience with a guest to help others feel comfortable trusting them as a potential guest.

Here are some things to keep in mind when writing a review:
  • Be accurate and detailed. Reviews of a property must focus on the guest’s experience renting the property. Reviews will typically focus on the stay but may also address other factors relating to the rental process such as inquiries or bookings.
  • Protect the privacy of yourself and others. Don’t share last names, home addresses, phone numbers, or email addresses of the host. We recommend you keep your own information private as well. If the review has private information it will be rejected. 
  • Don’t disclose the rates charged. All members have the ability to change or negotiate the rate accepted for a property. If the review has rates listed it will be rejected.
  • Don’t post anything that isn’t yours. Users who post content must have all legal rights to post the content.
  • Be respectful. Don’t make discriminatory, inflammatory, offensive, or insulting comments to others. Don’t post a review or response for the purpose of blackmailing or extorting hosts or guests for money or other consideration. The reviews are for the benefit of future guests, not to allow one party to threaten the other.
For more about our review policy, visit our Content Guidelines