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About hidden listings
Listing status
In the Vrbo Owner Dashboard, your listing status shows whether your property is Active, Paused, or Hidden.
- Active listings are visible and bookable.
- Paused and Hidden listings are not visible or bookable.
Hide or pause a listing
Hiding or pausing your listing makes it inactive and not visible on Vrbo.
- Pause your listing to have it automatically reactivate when you choose.
- Hide your listing to manually reactivate it when you’re ready. Once the listing is hidden, you can:
- Reactivate your listing at any time.
- Archive your hidden listing if you don’t plan to reactivate it.
When to hide or pause your listing
If you know you will be unable to accept or decline booking requests within 24 hours, you should temporarily hide your property. There is no penalty for hiding a listing, and you can unhide it at any time.
Partners often hide their listings when they will be away from the internet for an extended period or are recovering from a natural disaster.
Why your listing may be hidden
- You hid the listing yourself in your account.
- You have 3 or more expired reservation requests in the last 90 days. To protect your listing performance, we temporarily hide listings that receive multiple expired requests.
- Your acceptance rate is low, which can also cause your listing to be hidden.
Expired reservation requests
If you don't accept or decline a booking request within 24 hours, the request times out and becomes a decline. Declined requests negatively impact your listing’s ranking metrics.
To protect your listing performance, Vrbo may temporarily hide your property from search results to prevent additional timeouts. If this occurs, you will receive an email with a link to unhide the listing.
Responding to booking requests within 24 hours helps ensure a better traveler experience and protects your performance metrics.
For subscription customers
- Hiding or pausing a listing does not extend your subscription term.
- If you selected a date for your listing to become visible again, it will automatically reactivate on that date. You will receive a reminder email one day before reactivation.
- If you weren’t prompted to select a timeframe, remember to reactivate your listing when you are ready to start renting again.