When you list your vacation rental property for sale, to reduce cancellations, ensure to block your calendar and notify travelers with upcoming reservations.

If you must cancel a booking due to the listing or sale of the property, fully refund travelers for any upcoming bookings or unused nights of an ongoing stay, without undue or unreasonable delays.

If you’ve already listed your property for sale, you cannot accept new bookings, unless the following exceptions apply:
  • The property will continue to be listed on Vrbo and you are in compliance with the Listing Authority Policy.
  • To minimize risk of disruption: you have notified all future travelers that the property is for sale, and you have blocked the calendar for all future dates close to or after the closing date.
  • You have contractually required the new owner to honor all reservations after the closing date. In such cases, new owners must follow these guidelines:
    • They can relax the reservation terms, but they cannot increase the traveler burden.
    • Travelers must be notified of changes in ownership and offer the possibility to cancel. If the traveler wishes to cancel, a full refund must be provided regardless of the partner’s cancellation policy.
    • Remaining traveler payments must be paid through Vrbo, any transfer of funds to be negotiated and handled between owners.
    • Payments for current reservations to be negotiated and handled between owners.
If your property is no longer listed for sale, you can remove calendar blocks. Any reservations that were modified won't be reverted. Property sold does not qualify for a cancellation waiver.