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About refundable damage deposits
If you paid an upfront refundable damage deposit at the time of booking, this is automatically refunded to you at the end of your stay, provided the host doesn’t report any damage to the property.
Depending on the host's account settings, it can take up to 14 days for the damage deposit to be released back to your original form of payment. Additionally, your bank or payment provider may take five to seven working days to release the money into your account.
If a booking was charged in a different currency, the payment and refund totals may vary based on currency exchange rates and bank-issued exchange fees.
If the host reports damage to the property, you might not receive your deposit in full. Please contact the host directly to discuss any damage costs.
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Depending on the host's account settings, it can take up to 14 days for the damage deposit to be released back to your original form of payment. Additionally, your bank or payment provider may take five to seven working days to release the money into your account.
If a booking was charged in a different currency, the payment and refund totals may vary based on currency exchange rates and bank-issued exchange fees.
If the host reports damage to the property, you might not receive your deposit in full. Please contact the host directly to discuss any damage costs.
Related articles
About Accidental Damage
About damage deposits
About my card on file and property damage charges