How do I pay securely for a vacation rental?
To book with HomeAway, find a property with 24 Hour Confirmation or Instant Book. With either booking type, you will be entering your payment information through the HomeAway checkout. From the moment your payment information is entered, HomeAway protects your credit card and personal information using encryption and advanced patented tokenization services to protect your credit card transaction. When booking or paying through HomeAway's payment system, you are eligible for our Book with Confidence Guarantee.
If a property does not offer online booking, you can contact the owner by sending a message with your dates and details. Once your request is received, the owner or property manager of the property will contact you via email with either a payment request or a specific link to access their payment instructions.
When you are ready to make payment, review and sign a rental agreement and read it carefully as each rental typically has their own cancellation policies and house rules.
Avoid the following practices
- Sending cash is not recommended, but paying in cash in person to owner or manager upon arrival can be okay.
- Sending a check made out to cash.
- Using an instant money transfer such as Western Union or Money Gram.