Setting up a payment schedule allows you to specify the payment amount you require to confirm a booking. You can request 100% at the time of booking or set up multiple payments that can be scheduled for future dates.

 

Set your property’s payment terms

  1. Log in to your Vrbo Owner Dashboard.
  2. If you manage multiple properties, go to the listing you want to update.
  3. In the menu, select Property.
  4. Select Rules & policies.
  5. Select the Payment terms tab.
  6. Choose the number of payments:
    • To require 100% payment at the time of booking, select 1.
    • To allow multiple payments, select 2 or 3.
      1. Enter the percentage due for each payment.
      2. Select how many days before check‑in each payment is due.
  7. Select Save.

How guest payments work

The guest's first payment includes the percentage you set for that payment, plus any applicable taxes and fees for the entire reservation.

Note: If a booking request comes in after your last payment request is normally due, the full amount is required at the time of booking. For example, you require 50% of the rental amount due at the time of booking and 50% due 60 days before check-in. If a guest requests to book your property 59 days before check-in, they’re required to pay in full to complete the booking.

 

Instructions for Integrated Property Managers (IPMs)

  • Set up and edit payment terms directly in your Property Management Software (PMS).
  • Your payment processor settings determine whether your process is automatic or manual.
  • You are responsible for collecting payments on the scheduled due dates.