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Send a payment request
You can send the traveler a payment request directly from your account. A payment request includes a detailed quote and a link to pay. When you pre-approve a traveler to book a stay, a payment request is automatically sent to their account.
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Log in to your account.
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Select the listing if you have more than one rental property.
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Select Inbox.
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Use the All Messages drop-down menu to filter your conversations.
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Select the guest.
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Select Reply and pre-approve from within the chat area.
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Review the booking and payment details.
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Select Review. Confirm the booking details and customize your message if needed.
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Select Attachments if you need to attach a file.
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Select Pre-approve to send the traveler a payment request.
Tentative requests
First payment requests that remain unedited, or unpaid by a traveler, will expire within 3 days. Your calendar will show as tentative only to you during this period. Once a payment request expires, the tentative reservation will be removed from your calendar. If you edit a quote, the booking request won’t expire and will remain on your calendar as a tentative reservation.
Learn how to resend a payment request.