Premier Partner is a free, invite-only program which recognizes owners and managers who consistently deliver great traveler experiences. If you meet the following eligibility criteria during the quarterly assessment period, you’ll receive an invitation to accept the promise and join the program.

If you have 1 property:

Your property needs to meet the following criteria over the last 365 days to receive a Premier Partner invite:
  • 5 or more bookings
  • 3 or more reviews from travelers
  • 85% or higher booking acceptance rate
  • 4.5 or higher average review score
  • Under 10% cancellations

If you have more than 1 property:

There are 2 factors that determine whether you can become a Premier Partner.

Your activity
Every quarter, we assess how active your properties have been over the past 365 days on the HomeAway platform. A property has to have been booked at least 5 times and received at least 3 reviews from travelers before you can join the program. At least 10% of your listings have to meet the below activity requirements.

The experience you provide
After you have enough eligible properties to join the program, we assess the traveler experience you provide with those properties. You would receive an invitation to join the Premier Partner program if at least 51% of your eligible properties met these criteria over the same 365-day period on the HomeAway platform. For example, let’s say you have 100 properties, 40 of which have received at least 5 bookings and 3 reviews. At least 21 (over 51%) of those 40 properties would need to meet the program criteria before you would receive an invitation to become a Premier Partner. Those 21 properties would also display a Premier Partner badge in search results as long as they meet the program criteria.

Premier Partner benefits

As a Premier Partner, you qualify for the following benefits as long as your account meets the program criteria:
  • Premier Partner badging on HomeAway websites for your qualifying properties
  • Free marketing opportunities through HomeAway, including the chance to be featured in emails and videos that reach millions of travelers
  • A dedicated filter so that travelers can easily search Premier Partner only listings
Your property must have enabled online payments and online booking in order to be eligible for the Premier Partner Program. We review Premier Partner eligibility once every quarter.