You are responsible for creating invoices of the rental price when requested by the guest. Vrbo can only provide invoices of the service fee, which is paid directly to us. If the guest requests an invoice of the entire rental amount, it's your job to create and send it.

You can do this for free using online services; check your local regulations to see what information should be included in the invoice prior to sending.  

To create the invoice, visit your dashboard to view the total traveler payment. Deduct the service fee collected by Vrbo to get the correct invoice amount. 

How to find the total guest payment 

  1. Navigate to your host's dashboard
  2. Select Inbox
  3. Select the appropriate booking to open it
  4. Under Payment Details, select View full traveler payment