If a guest requests an invoice for the full rental amount, you must create and send the invoice to them. Use the following steps to find the rental amount to invoice.

Important: Vrbo can only provide invoices for the guest service fee because that fee is paid directly to us.

 

Find the correct invoice amount

To calculate the amount to include on the invoice, subtract the guest service fee collected by Vrbo from the guest’s total payment:

  1. Sign in to your Vrbo Owner Dashboard.
  2. From the menu, select Inbox.
  3. Select the booking you want to review.
  4. In Payment summary, select View full payment details.
  5. Subtract the Guest service fee from the Total guest payment. The remaining amount is the correct amount to include on your invoice.
 

Create the invoice

  • You can use free online invoicing tools to create invoices.
  • Before sending the invoice, check your local regulations to confirm which details must be included.