Listing photos 

High-quality photos are critical to the success of your listing. Our platform includes a feature that flags photos not meeting our requirements.

Important: You should always have at least 6 photos published for your property at all times. Having less than 6 photos for more than 30 days can result in an indefinite suspension penalty. If you have a multi-unit property, these photos must include the following categories:

  • 1 building exterior photo
  • 1 interior or lobby photo
  • 3 guestroom photos
  • 1 bathroom photo

Photos that you've uploaded may undergo rejection or editing if they fail to comply with the following guidelines:

  • Minimum quality resolution: 1024 x 683 pixels
  • Best quality resolution: 3840 x 2160 pixels or higher
  • Maximum file size: 20 MB 
  • Supported formats: JPEG/JPG, PNG, or GIF 
  • Desired photo Quality: Sharp, well-lit, high-resolution photos 
  • Photo orientation: Horizontal (landscape) display

Make sure your photos are not

  • Low-resolution, blurry, or too dark 
  • Black and white 
  • Inappropriate 
  • Watermarked 
  • Copied from another listing 
  • Oriented incorrectly 
  • Depict subjects or scenes unrelated to your property or area.
  • Blank or duplicated

Make sure your photos don't contain 

  • A logo or border 
  • Text of any kind, such as a URL or contact information 
  • Something other than a picture, such as a document, certificate, illustration, or poster 
  • Copyrighted material 
  • A close-up of a plant 
  • A license plate 
  • A collage of multiple photos or multiple listings 



If you’re having trouble uploading photos to your listing, here are some things you can try:
  • Verify that your photos are in the correct format (.jpg, jpeg, png, or gif)
  • Verify that the file size doesn’t exceed 20MB
  • Verify that the file is at least 1024 x 683 pixels
Note: Any changes to your photos can take up to 10 minutes to display on the guest-facing website.