The welcome guide is a collection of essential stay and amenity details for your guests. You can create a unique welcome guide for each property to provide a great experience for your guests. 
Your welcome guide includes: 

  • Owner or manager contact information 

  • Directions to the property 

  • Parking instructions 

  • Access instructions 

  • Check-in and check-out instructions 

  • Amenity instructions- such as how to use WiFi or laundry 

Guest access to the welcome guide 
Only guests with a confirmed booking will have access to information from your welcome guide. The details will no longer be available once they check out, or if they cancel the booking. 

The welcome guide information is emailed to your guests in the language you wrote it in, three days before check-in. Your guests can also access the information through the Vrbo app and on the web.