Exporting payments report
  1. Log in to your account. 
  2. If you have more than one listing, click the one you want to work with. 
  3. Click Reservation manager on the left navigation menu.
  4. Click Payments.
  5. Click the Download icon. Please note, for listings using OpenEdge (formerly known as PayPros) for payment processing, click the printer option and print.
  6. Enter your start and end date and click Submit.
  7. In the pop-up window select Save file. Save the file in a place that you can access, such as your desktop.
  8. Open Excel or another spreadsheet application.
  9. Click File then click Open
  10. Find the .csv file that you have saved and double click on it to import into your active file/spreadsheet/workbook.
The report includes payment history for paid, refunded, and partially refunded payments.
 
If you have trouble finding the file to open in Excel, repeat steps one through five and then click Open with and choose your spreadsheet application. The file will download and open immediately.

If you experience slow performance when downloading the report, this could be due to the volume of data. In this case, it is recommended that you download the report in multiple batches by narrowing the date range.